Decrease in Average Load Time
Increase in User Engagement
Increase in Average Order Value
The brand Dock builders is a market leader in the marine industry in the USA. It manufactures and supplies high-quality marine construction accessories and materials for commercial and residential projects. The brand has been in business for more than twenty years and is powered by robust technologies and the best construction methods. They came to Envision eCommerce to migrate their web store from Magento 1 to Magento 2.
Dock builders operate using a B2C business model and a multi-website setup. Each website has different types of construction-related products, and the client manages all of them through a single and easy-to-use Magento backend. Our team helped them seamlessly upgrade their digital solution to fulfill diverse business goals.
While the migration from Magento 1 to Magento 2 was essential because of M1 EOL, the team also wanted to achieve other business targets with this migration. Improved functionality, expansion to new domains, and experience enhancement were a few of them.
The team at Dockbuilders realized that most of their customers were accessing the services via mobile. So, we helped them with front UI responsiveness for all mobile devices and set up a fantastic experience for mobile users by integrating different features.
The team at Envision eCommerce analyzed and found a few errors in their digital solution that were diminishing the CX. So, we suggested various changes for making business processes better, fast, and more profitable. As a result, customer engagement in their store increased by 39%.
Experts at Envision eCommerce analyzed their business process, found flaws, and made necessary changes to streamline operations. This increased their team's efficiency and helped them deliver an amazing customer experience for a superior purchasing journey.
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