Customer journey | Envision eCommerce

What is Customer journey?

Customer journey is the steps a customer takes after showing initial interest in the product until they make the final purchase. Online retailers try to minimize these steps as much as possible to convert prospects into buyers quickly. There are usually four stages of the customer journey:

Awareness

Consideration

Decision

Loyalty

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eCommerce Glossary

What is Customer journey?

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eCommerce Glossary

What is Customer journey?

Want to read more on this topic? Check out our related resources:

Blog:

ENQUIRY

Ready to Get Started?

Head Office