Salesforce Service Cloud: Features and Benefits

Modern shoppers consider technology a main part of their lives. They head to technology when they want to solve an issue, find a product, or buy something. As a result, digital shopping is growing at an unprecedented rate.

According to reports, global online retail sales reached almost $5 Trillion, a figure expected to surpass $7 Trillion by 2025.

Having said that, there is not even a single product category or service that can not be purchased online, and eCommerce stores are experiencing record-breaking numbers. As an example, more than 200 Million visitors visit Amazon every month.

What’s inside?

  • What is Salesforce Service Cloud?
  • Benefits of Salesforce Commerce Cloud
  • Features of Salesforce Service Cloud for eCommerce Businesses

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